:root{--primary:#0f6e6b;--primary-dark:#0b5350;--primary-soft:#e3f0ef;--success:#2e9e5b;--success-soft:#e4f4ea;--warning:#d98e1b;--warning-soft:#faf0dd;--danger:#c94b43;--danger-soft:#f9e6e4;--info:#3b7dd8;--info-soft:#e6eefa;--bg:#f4f7f6;--surface:#fff;--border:#e2e8e7;--text:#1d2a28;--text-2:#5b6b69;--text-3:#8b9a98;--radius:12px;--radius-sm:8px;--shadow:0 1px 3px #102a280f, 0 4px 16px #102a280d;--sidebar-w:240px;font-family:Tajawal,Segoe UI,Tahoma,Arial,sans-serif}*{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}body{background:var(--bg);color:var(--text);font-family:inherit;font-size:14px;line-height:1.6}button,input,select,textarea{font-family:inherit;font-size:inherit;color:inherit}a{color:var(--primary);text-decoration:none}a:hover{text-decoration:underline}h1,h2,h3{font-weight:700}.layout{min-height:100vh;display:flex}.sidebar{width:var(--sidebar-w);background:var(--surface);border-inline-end:1px solid var(--border);flex-direction:column;flex-shrink:0;height:100vh;display:flex;position:sticky;top:0}.sidebar-brand{border-bottom:1px solid var(--border);align-items:center;gap:10px;padding:18px 16px;display:flex}.brand-logo{background:var(--primary);color:#fff;border-radius:10px;flex-shrink:0;place-items:center;width:38px;height:38px;display:grid}.brand-logo-lg{border-radius:14px;width:52px;height:52px;margin-inline:auto}.brand-name{font-size:15px;font-weight:800}.brand-sub{color:var(--text-3);font-size:12px}.sidebar-nav{flex:1;padding:10px;overflow-y:auto}.nav-link{border-radius:var(--radius-sm);color:var(--text-2);cursor:pointer;text-align:start;background:0 0;border:none;align-items:center;gap:10px;width:100%;margin-bottom:2px;padding:10px 12px;font-weight:500;display:flex}.nav-link:hover{background:var(--bg);color:var(--text);text-decoration:none}.nav-link.active{background:var(--primary-soft);color:var(--primary);font-weight:700}.sidebar-foot{border-top:1px solid var(--border);padding:10px}.nav-logout:hover{background:var(--danger-soft);color:var(--danger)}.main{flex-direction:column;flex:1;min-width:0;display:flex}.topbar{background:var(--surface);border-bottom:1px solid var(--border);z-index:20;justify-content:space-between;align-items:center;padding:14px 24px;display:flex;position:sticky;top:0}.page-title{font-size:18px}.topbar-user{align-items:center;gap:10px;display:flex}.admin-name{color:var(--text-2);font-weight:500}.avatar{background:var(--primary);color:#fff;border-radius:50%;place-items:center;width:34px;height:34px;font-weight:700;display:grid}.content{width:100%;max-width:1280px;margin-inline:auto;padding:24px}.demo-banner{background:var(--warning-soft);color:#8a5a0e;border-bottom:1px solid #ecd9b4;justify-content:center;align-items:center;gap:8px;padding:8px 16px;font-size:13px;font-weight:700;display:flex}.demo-banner-inline{border-radius:var(--radius-sm);border:1px solid #ecd9b4;margin-bottom:14px}.stack{flex-direction:column;gap:18px;display:flex}.stack-sm{flex-direction:column;gap:12px;display:flex}.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px 20px}.card-head{flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-bottom:14px;display:flex}.card-title{align-items:center;gap:8px;font-size:15px;display:flex}.stats-grid{grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;display:grid}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);align-items:center;gap:12px;padding:16px;display:flex}.stat-icon{border-radius:10px;flex-shrink:0;place-items:center;width:42px;height:42px;display:grid}.stat-primary .stat-icon{background:var(--primary-soft);color:var(--primary)}.stat-success .stat-icon{background:var(--success-soft);color:var(--success)}.stat-warning .stat-icon{background:var(--warning-soft);color:var(--warning)}.stat-danger .stat-icon{background:var(--danger-soft);color:var(--danger)}.stat-info .stat-icon{background:var(--info-soft);color:var(--info)}.stat-value{font-size:22px;font-weight:800;line-height:1.2}.stat-label{color:var(--text-2);font-size:13px}.charts-grid{grid-template-columns:repeat(auto-fit,minmax(360px,1fr));align-items:start;gap:18px;display:grid}.chart-box{width:100%}.btn{border-radius:var(--radius-sm);cursor:pointer;white-space:nowrap;border:1px solid #0000;justify-content:center;align-items:center;gap:6px;padding:9px 18px;font-weight:700;transition:background .15s,border-color .15s;display:inline-flex}.btn:disabled{opacity:.55;cursor:not-allowed}.btn-sm{padding:6px 12px;font-size:13px}.btn-block{width:100%}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover:not(:disabled){background:var(--primary-dark)}.btn-success{background:var(--success);color:#fff}.btn-success:hover:not(:disabled){background:#25824a}.btn-danger{background:var(--danger);color:#fff}.btn-danger:hover:not(:disabled){background:#ab3a33}.btn-warning{background:var(--warning);color:#fff}.btn-warning:hover:not(:disabled){background:#b87715}.btn-ghost{background:var(--surface);border-color:var(--border);color:var(--text-2)}.btn-ghost:hover:not(:disabled){background:var(--bg);color:var(--text)}.icon-btn{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);width:30px;height:30px;color:var(--text-2);cursor:pointer;place-items:center;display:inline-grid}.icon-btn:hover{background:var(--bg);color:var(--text)}.icon-btn-danger:hover{background:var(--danger-soft);color:var(--danger);border-color:#eac4c1}.back-btn{align-self:flex-start}.back-btn .icon{transform:scaleX(-1)}.badge{white-space:nowrap;border-radius:999px;padding:3px 10px;font-size:12px;font-weight:700;display:inline-block}.badge-primary{background:var(--primary-soft);color:var(--primary)}.badge-success{background:var(--success-soft);color:#1f7a43}.badge-warning{background:var(--warning-soft);color:#9c660f}.badge-danger{background:var(--danger-soft);color:#a53931}.badge-info{background:var(--info-soft);color:#2a5ea8}.badge-neutral{color:var(--text-2);background:#eef1f0}.chip{color:var(--text-2);white-space:nowrap;background:#eef1f0;border-radius:999px;padding:2px 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tr.clickable:hover{background:#f7faf9}.table-state{text-align:center;color:var(--text-3);padding:32px!important}.table-error{color:var(--danger)}.comment-cell{text-overflow:ellipsis;white-space:nowrap;vertical-align:middle;max-width:260px;display:inline-block;overflow:hidden}.pager{border-top:1px solid var(--border);background:#fafcfb;justify-content:space-between;align-items:center;padding:10px 16px;display:flex}.pager-info{color:var(--text-3);font-size:13px}.toolbar{flex-wrap:wrap;align-items:flex-end;gap:12px;display:flex}.toolbar-end{justify-content:flex-end}.search-box{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-3);flex:1;align-items:center;gap:8px;max-width:380px;padding:0 12px;display:flex}.search-box input{background:0 0;border:none;outline:none;width:100%;padding:10px 0}.filter-tabs{background:var(--surface);border:1px solid 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var(--primary-soft);z-index:1;border-radius:50%;flex-shrink:0;width:12px;height:12px;margin-top:5px}.chat-list{flex-direction:column;gap:10px;max-height:400px;display:flex;overflow-y:auto}.chat-bubble{background:var(--bg);border-radius:12px;max-width:85%;padding:10px 14px}.chat-bubble.from-user{background:var(--primary-soft);align-self:flex-start}.chat-bubble.from-provider,.chat-bubble.from-admin{background:var(--bg);align-self:flex-end}.chat-bubble.from-admin{background:var(--success-soft)}.chat-sender{color:var(--text-2);margin-bottom:2px;font-size:12px;font-weight:700}.chat-time{color:var(--text-3);margin-top:4px;font-size:11px}.stars{gap:1px;display:inline-flex}.star-on{color:var(--warning);fill:var(--warning)}.star-off{color:#d8dedd}.reviews-list{flex-direction:column;gap:12px;display:flex}.review-item{border:1px solid var(--border);border-radius:var(--radius-sm);padding:12px 16px}.review-hidden{opacity:.6;background:#fafafa}.review-head{flex-wrap:wrap;align-items:center;gap:10px;margin-bottom:4px;display:flex}.review-reply{background:var(--bg);border-inline-start:3px solid var(--primary);border-radius:var(--radius-sm);color:var(--text-2);margin-top:8px;padding:8px 12px;font-size:13px}.review-quote{background:var(--bg);border-radius:var(--radius-sm);color:var(--text-2);margin-top:10px;padding:10px 14px}.complaint-meta{color:var(--text-2);flex-wrap:wrap;gap:16px;font-size:13px;display:flex}.complaint-body{background:var(--bg);border-radius:var(--radius-sm);padding:12px 14px}.support-layout{grid-template-columns:300px 1fr;align-items:start;gap:18px;min-height:60vh;display:grid}.support-threads{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.support-threads-head{border-bottom:1px solid var(--border);background:#fafcfb;padding:12px 16px;font-weight:700}.thread-item{text-align:start;cursor:pointer;border:none;border-bottom:1px solid var(--border);background:0 0;width:100%;padding:12px 16px;display:block}.thread-item:hover{background:#f7faf9}.thread-item.active{background:var(--primary-soft)}.thread-top{justify-content:space-between;align-items:center;gap:8px;display:flex}.thread-preview{color:var(--text-2);text-overflow:ellipsis;white-space:nowrap;margin:2px 0;font-size:13px;overflow:hidden}.support-chat{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow);flex-direction:column;min-height:60vh;display:flex}.support-chat-head{border-bottom:1px solid var(--border);background:#fafcfb;align-items:center;gap:12px;padding:12px 18px;display:flex}.support-messages{flex-direction:column;flex:1;gap:10px;max-height:55vh;padding:18px;display:flex;overflow-y:auto}.support-input{border-top:1px solid var(--border);gap:10px;padding:12px 18px;display:flex}.support-input input{border:1px solid var(--border);border-radius:var(--radius-sm);outline:none;flex:1;padding:10px 14px}.support-input input:focus{border-color:var(--primary)}.banner-preview{color:#fff;border-radius:10px;justify-content:space-between;align-items:center;gap:12px;min-width:240px;max-width:360px;padding:12px 16px;display:flex}.banner-preview-text{flex-direction:column;display:flex}.banner-preview-text span{opacity:.9;font-size:12px}.banner-preview-btn{white-space:nowrap;background:#ffffff38;border-radius:999px;padding:4px 14px;font-size:12px;font-weight:700}.banner-stats{color:var(--text-2);flex-direction:column;gap:4px;font-size:13px;display:flex}.banner-stats span{align-items:center;gap:5px;display:inline-flex}.broadcast-page{max-width:640px}.notif-preview{border:1px dashed var(--border);border-radius:var(--radius-sm);background:#fafcfb;gap:12px;padding:12px 16px;display:flex}.notif-preview-icon{background:var(--primary-soft);width:38px;height:38px;color:var(--primary);border-radius:10px;flex-shrink:0;place-items:center;display:grid}.notif-preview p{color:var(--text-2);font-size:13px}.modal-overlay{z-index:100;background:#13222073;place-items:center;padding:20px;display:grid;position:fixed;inset:0}.modal{background:var(--surface);border-radius:14px;flex-direction:column;width:100%;max-width:440px;max-height:90vh;animation:.16s ease-out modal-in;display:flex;box-shadow:0 12px 40px #102a2838}.modal-wide{max-width:640px}@keyframes modal-in{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.modal-head{border-bottom:1px solid var(--border);justify-content:space-between;align-items:center;gap:10px;padding:16px 20px;display:flex}.modal-head h3{font-size:15px}.modal-body{padding:18px 20px;overflow-y:auto}.modal-message{color:var(--text-2);margin-bottom:10px}.modal-foot{border-top:1px solid var(--border);justify-content:flex-end;gap:10px;padding:14px 20px;display:flex}.page-loading,.page-error{color:var(--text-3);justify-content:center;align-items:center;gap:10px;padding:60px 20px;display:flex}.page-error{color:var(--danger);font-weight:700}.spinner{border:2px solid var(--border);border-top-color:var(--primary);vertical-align:middle;border-radius:50%;width:18px;height:18px;animation:.8s linear infinite spin;display:inline-block}@keyframes spin{to{transform:rotate(360deg)}}.toast{bottom:24px;background:var(--text);color:#fff;z-index:200;border-radius:999px;padding:10px 22px;font-weight:700;animation:.2s ease-out modal-in;position:fixed;inset-inline-start:50%;transform:translate(50%);box-shadow:0 6px 20px #102a2840}@media (width<=900px){.layout{flex-direction:column}.sidebar{border-inline-end:none;border-bottom:1px solid var(--border);width:100%;height:auto;position:static}.sidebar-nav{padding:8px;display:flex;overflow-x:auto}.nav-link{white-space:nowrap;width:auto}.sidebar-foot{border-top:none;padding:0 8px 8px}.main{width:100%}.support-layout{grid-template-columns:1fr}.content{padding:16px}}